Executive Program

Leadership & Change

In times of rapidly changing business contexts and globalized work, managers depend more than ever on their subordinates to get results. Employees may thus represent both a key resource and a liability for managerial success. Tapping the full potential of employees, however, may require leadership and people management skills that stretch beyond ordinary managerial competencies.

Economic, social and organizational environments are changing faster and more unpredictably than ever and with that, the role of leadership is evolving.

We believe that leaders will achieve results through fostering agile, flexible and innovative organizational capabilities, transforming corporate culture and empowering your leadership to inspire action.

This course aims to provide you with inspiration, hands-on tools, and knowledge that may enhance your emotional and leadership skills for managerial results.

This certificate course counts towards the Diploma in Advanced Management.

Course Information


On-Campus or Live-Virtual


1,950 CHF*


Option 1:

04 – 06 October 2024

Option 2:





Dr Michael Gerlich is a senior lecturer and researcher at SBS Swiss Business School. He also teaches at the London School of Economics and Political Sciences and Anglia Ruskin University, Cambridge. His research focus is on Leadership & Change, Consumer Behavior as well as Forsight topics like Artificial Intelligence. During 25 years, he has worked as an adviser to the Prime Minister of Kyrgyzstan, the Cabinet of Ministers in Uzbekistan and various Ministers for economic affairs in Azerbaijan, in addition to holding leading positions within the Industry. Dr Gerlich led corporate transformations in more than 30 organizations.

Course Outline

Topic 1: Emotional Intelligence

  • Establishing self-awareness and self-management
  • Managing relationships within an organization
  • Building organizational awareness
  • Developing a team culture of emotional intelligence and psychological safety
  • Learning resilience

Topic 2: Cultures and Change

  • Hofestede’s cultural dimensions
  • How to manage informal institutions
  • How diversity creates strength and innovation

 Topic 3: Leading Change

  • Understand different approaches to leading organizational change
  • Understand how to manage resistance to change
  • Understand how social and informal networks can help facilitate change
  • Understand the impact of cultural differences on leadership

 Topic 4: Situational Leadership

  • Understand the different alternative styles of management and leadership
  • Get clarity on the management mix and leadership approach
  • Understand the impact of over-supervision and under-supervision
  • Set the goals for the team members and align them with the goals of the organization
  • Understand how to set goals and evaluate the performance
  • Improve job satisfaction and the morale of the team

 Topic 5: Motivating employees

  • Understand the key motivators of human behavior
  • Acquire novel ideas on how to motivate employees beyond money
  • Understand the importance of designing motivating work, as well as how to redesign work so that it is more motivating.

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    *Payment Policy

    • Registration fee of 150.- CHF (part of the overall course fee) is non-refundable when the participant cannot attend.
    • Invoiced 3 months prior to course start
    • 100% Refund 4 weeks prior to course start
    • 30% Refund 2 weeks prior to course start
    • 0% Refund less than 2 weeks prior to course start


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    SBS Executive Education
    [email protected] 

    Flughafenstrasse 3
    8302, Kloten-Zurich

    Mon – Fri 08:30 – 18:00

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