Increase your leadership impact! This course encourages and guides you to further develop your communication and negotiation skills for business purposes (“Functional Business Communication”). Based on concise inputs, training exercises, role plays and case studies backed up by relevant specialist literature you will be able to recognize essential characteristics of a communication situation, choose your own appropriate strategy and accordingly apply effective communication techniques. You will also strengthen your cross-cultural awareness and critically consider ethical aspects in communication.
In particular the intention is for the students to be able to:
Students are encouraged to actively participate and share their specific experience and expertise, especially in (cross-) cultural negotiation, with the class.
TBA
Dr. Heinrich Furrer
2,500 CHF*
*Payment Policy
General Inquires
SBS Executive Education
[email protected]
Flughafenstrasse 3
8302, Kloten-Zurich
Switzerland
Mon – Fri 08:30 – 18:00