Executive Program

Effective Communication and Negotiation Skills – Online Course

SBS Swiss Business School in Zurich, Switzerland > Executive Education > Effective Communication and Negotiation Skills – Online Course

Increase your leadership impact! This course encourages and guides you to further develop your communication and negotiation skills for business purposes (“Functional Business Communication”). Based on concise inputs, training exercises, role plays and case studies backed up by relevant specialist literature you will be able to recognize essential characteristics of a communication situation, choose your own appropriate strategy and accordingly apply effective communication techniques. You will also strengthen your cross-cultural awareness and critically consider ethical aspects in communication.

In particular the intention is for the students to be able to:

  • Effectively communicate in order to promote constructive cooperation in business (Allocation of Tasks, Criticism, Counselling/Coaching)
  • Successfully negotiate in tough business encounters  (Distributive Negotiation)
  • Identify, create and seize opportunities in complex  business deals (Integrative Negotiation)
  • work on their weak points as well as know and build on their communicative strengths

Students are encouraged to actively participate and share their specific experience and expertise, especially in (cross-) cultural negotiation, with the class. 

Course Infomation




Dr. Heinrich Furrer


2,500 CHF*

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Executive Program

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*Payment Policy

  • Invoiced 3 months prior to course start
  • 100% Refund 4 weeks prior to course start
  • 50% Refund 2 weeks prior to course start
  • 0% Refund less than 2 weeks prior to course start

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SBS Executive Progam

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8302, Kloten-Zürich

Mon – Fri 08:30 – 18:00

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