Executive Program

Effective Communication and Negotiation Skills

SBS Swiss Business School in Zurich, Switzerland > Executive Education > Effective Communication and Negotiation Skills

Increase your leadership impact! This course encourages and guides you to further develop your communication and negotiation skills for business purposes (“Functional Business Communication”). Based on concise inputs, training exercises, role plays and case studies backed up by relevant specialist literature you will be able to recognize essential characteristics of a communication situation, choose your own appropriate strategy and accordingly apply effective communication techniques. You will also strengthen your cross-cultural awareness and critically consider ethical aspects in communication.

In particular the intention is for the students to be able to:

  • Effectively communicate in order to promote constructive cooperation in business (Allocation of Tasks, Criticism, Counselling/Coaching)
  • Successfully negotiate in tough business encounters  (Distributive Negotiation)
  • Identify, create and seize opportunities in complex  business deals (Integrative Negotiation)
  • work on their weak points as well as know and build on their communicative strengths

Students are encouraged to actively participate and share their specific experience and expertise, especially in (cross-) cultural negotiation, with the class. 

Course Infomation

Start Date

August 20 – 22 2020

Lecturer

Dr. Heinrich Furrer

Costs

3,500 CHF*

Early Bird

Register By 21.05.2020

3,325 CHF

Register to get the information first about this course and secure your seat for this exclusive course.

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Executive Program Registration


Executive Program

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*Payment Policy

  • Invoiced 3 months prior to course start
  • 100% Refund 4 weeks prior to course start
  • 50% Refund 2 weeks prior to course start
  • 0% Refund less than 2 weeks prior to course start

Department Contact Info

SBS Executive Progam

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+41 44 880 00 88
[email protected]


Flughafenstrasse 3
8302, Kloten-Zürich
Switzerland

Mon – Fri 08:30 – 18:00

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