Change Management

Course ID
CMG501
Level
Graduate
Semester
Module
Credit
5
Method
Lecture

You are ready to go. You have a clearly defined issue you are advocating for; you have the evidence to support your case; you have identified your stakeholders and completed a risk analysis. You have also developed the necessary networks and have a thorough understanding of the environmental context in which you will be operating as well as the systems, and policy and legal frameworks. You have analyzed the decision-making process and know how to access it and at which point. Finally you need an understanding of the management of change. An advocate is intimately involved in change. Their whole reason for being is to bring about change which will bring benefits to the community. This session will introduce you to the management of change and the skills and strategies required to be a change agent and lead a team to advocate for the change. 

Upon completing this session, the reader should be able to:

  • Explain what the change process means and the factors that facilitate change
  • Develop key performance indicators
  • Develop a project plan
  • Describe the attributes of a change agent
  • Develop a change management team
  • Develop a communication plan
  • Use techniques for reducing resistance to change
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